Oil & Gas Customer Service / Sales Support

One of the world's leading international freight forwarding and logistics services, air freight and ocean freight transports and supply chain management solutions..

Oil & Gas Customer Service / Sales Support Balikpapan

  • Bachelor's degree holder with at least 3 years experience in a similar capacity in the forwarding/logistics industry
  • Good knowledge of forwarding & logistics industry
  • Sales experience
  • Market knowledge (customers, competitors, suppliers)
  • Expertise and professionalism in customer contacts, understanding of customer requirements, analysis and resolution of problems and complaints
  • Knowlegde in import/export procedures & customs formalities, and exposure to Oil & Gas industry
Educational Background:
  • Min. Bachelor's degree holder
  • Diploma in transport / freight forwarding / logistics field

Work location
  • Balikpapan
  • Customer focused and result oriented
  • Initiative, independent and self driven
  • Persistence and well organized
  • Manage stress well
  • Trustworthy
  • Advanced computer literacy: good PC skills, and capability to use Panalpina internal tools
  • Able to successfully execute the sales process
  • Excellent communication and interpersonal skills
  • Strong negotiation and persuasion skills
  • Understanding market trends and consumer insight
  • Presentation skills
  • Able to manage cross-functional interfaces (Operations and ISPs)
  • Fast pace and dynamic business approach
  • Challenging
  • Fluent in English (written and spoken) and local language.
Job & Responsibilities:
  • To achieve sales plan objectives with Oil & Gas clients and targets by effectively selling Company's products. Generate new business with assigned Oil & Gas clients and targets in line with the sales plan.
  • Secure existing Panalpina business by assuring Panalpina reliability and increasing customer satisfaction.

Apply by email : anita.widjaja@panalpina.com

Only short listed candidates will be notified

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